What this policy covers
This Cookie Policy explains how Sampora uses cookies, local storage, session storage, and similar browser technologies on getsampora.com.
At this stage, the website uses necessary storage and directly connects SaleSmartly AI support. SaleSmartly may use functional storage when visitors use AI support; analytics cookies and marketing cookies are not currently enabled.
Current necessary storage
| Name / type | Purpose | Duration |
|---|---|---|
| sampora_lang localStorage | Stores the current English or Chinese language preference so the site can keep the selected language across pages. | Until cleared or changed by the visitor. |
| sampora_cookie_consent localStorage | Remembers that the visitor has viewed or saved Cookie Preferences. | Until cleared or updated. |
| sampora_contact_pending sessionStorage | Stores only a non-sensitive pending marker while a contact form submission is in progress; it does not store form fields or visitor-entered values. | Until the browser tab/session is closed. |
| sampora_docs_doc localStorage | Remembers the last selected resource manual document for basic navigation convenience. | Until cleared or changed by the visitor. |
Functional / AI support storage
We use SaleSmartly to provide AI-assisted support on this website. SaleSmartly may use cookies, localStorage, sessionStorage, or a vendor session ID to keep the AI support chat working, remember chat state, prevent misuse, and support follow-up when visitors provide contact details.
| Name / type | Purpose | Duration |
|---|---|---|
| SaleSmartly AI support session cookies, localStorage, sessionStorage, or vendor session ID | Keeps the AI support chat working, remembers chat state, prevents misuse, and supports follow-up when visitors provide contact details. | Session-based or according to SaleSmartly configuration. Chat records are retained for up to 90 days. |
SaleSmartly AI support storage is used for support and follow-up. It is not currently used by Sampora for advertising or retargeting. If SaleSmartly analytics, marketing, cross-site tracking, or advertising features are enabled in the future, we must update this policy and the consent flow before release.
Analytics cookies
Currently not used as a separate website analytics category. SaleSmartly may process support-session information only for AI support, abuse prevention, and follow-up as described in the Functional / AI support storage section. If we enable dedicated analytics tools or SaleSmartly analytics features in the future, they will only be loaded after we update the consent flow.
Marketing cookies
Currently not used. We do not currently use SaleSmartly for advertising retargeting or campaign marketing cookies. If we enable advertising pixels, retargeting cookies, campaign measurement cookies, or SaleSmartly marketing features in the future, they will only be loaded after we update the consent flow.
Cookie Preferences
You can open Cookie Preferences from the footer at any time. In the current phase, Necessary storage is always on because it supports basic site functions. Functional / AI support storage is used for the SaleSmartly support chat. Analytics and Marketing are shown as “currently not used.”
Browser controls
You can also block or delete cookies and local storage through your browser settings. Blocking necessary storage may affect language preference, cookie preference, resource manual state, or contact form submission state.
Updates and contact
We may update this Cookie Policy if we add analytics, marketing, or other non-essential technologies. For questions, contact sales@getsampora.com.
Effective date: May 24, 2026
本政策说明什么
本 Cookie 政策说明 Sampora 如何在 getsampora.com 使用 Cookie、localStorage、sessionStorage 和类似浏览器技术。
当前阶段，本网站使用必要存储，并直接接入 SaleSmartly AI 客服。SaleSmartly 可能在访客使用 AI 客服时使用功能性存储；分析 Cookie 和营销 Cookie 当前未启用。
当前必要存储
| 名称 / 类型 | 用途 | 保留时间 |
|---|---|---|
| sampora_lang localStorage | 保存当前英文或中文语言偏好，便于网站在页面之间保持所用语言。 | 直到访问者清除或更改。 |
| sampora_cookie_consent localStorage | 记住访问者已查看或保存 Cookie 偏好设置。 | 直到清除或更新。 |
| sampora_contact_pending sessionStorage | 仅在联系表单提交过程中保存非敏感的 pending 标记；不保存表单字段或访客填写的内容。 | 浏览器标签页/会话关闭后结束。 |
| sampora_docs_doc localStorage | 记住资源手册中最近选择的文档，便于基础导航。 | 直到访问者清除或更改。 |
功能性 / AI 客服存储
我们使用 SaleSmartly 在本网站提供 AI 辅助客服。SaleSmartly 可能使用 Cookie、localStorage、sessionStorage 或服务商会话 ID 来保持 AI 客服正常运行、记住聊天状态、防止滥用，并在访问者主动提供联系方式时支持后续跟进。
| 名称 / 类型 | 用途 | 保留时间 |
|---|---|---|
| SaleSmartly AI 客服会话 Cookie、localStorage、sessionStorage 或服务商会话 ID | 保持 AI 客服会话正常运行，记住聊天状态，防止滥用，并在访问者主动提供联系方式时支持后续跟进。 | 基于会话，或根据 SaleSmartly 配置决定。聊天记录最长保留 90 天。 |
SaleSmartly AI 客服存储用于支持和后续跟进。当前 Sampora 不将其用于广告或再营销。如果未来启用 SaleSmartly 的分析、营销、跨站追踪或广告功能，必须在发布前更新本政策和同意流程。
分析 Cookie
当前未作为独立网站分析类别启用。SaleSmartly 可能仅为 AI 客服、滥用防范和后续跟进处理客服会话信息，具体见“功能性 / AI 客服存储”章节。未来如启用专门的分析工具或 SaleSmartly 分析功能，我们会先更新同意流程，再加载相关技术。
营销 Cookie
当前未启用。我们当前不会将 SaleSmartly 用于广告再营销或广告活动营销 Cookie。未来如启用广告像素、再营销 Cookie、广告转化衡量 Cookie 或 SaleSmartly 营销功能，我们会先更新同意流程，再加载相关技术。
Cookie 偏好设置
您可以随时通过页脚打开 Cookie 偏好设置。当前阶段，必要存储始终开启，因为它支持网站基础功能。功能性 / AI 客服存储用于 SaleSmartly 客服会话。分析和营销项目显示为“当前未启用”。
浏览器控制
您也可以通过浏览器设置阻止或删除 Cookie 与本地存储。阻止必要存储可能影响语言偏好、Cookie 偏好、资源手册状态或联系表单提交状态。
更新与联系
如果我们增加分析、营销或其他非必要技术，可能会更新本 Cookie 政策。如有问题，请联系 sales@getsampora.com。
生效日期：2026 年 5 月 24 日